Vocab Bloom Hub

call center

/ˈkɔːl ˌsentər/

1 entry

phrase

/ˈkɔːl ˌsentər/B1formalbusiness
  • ruЦентрализованный офис или учреждение, где обрабатывается большое количество телефонных звонков, обычно для обслуживания клиентов, телемаркетинга или технической поддержки.

A centralized office or facility where a large number of telephone calls are handled, typically for customer service, telemarketing, or technical support.

  1. Customer service officeB1formal

    A centralized office where a large number of customer calls are handled, often for support, sales, or information.

    ruКолл-центр

    • She works at a call center handling technical support inquiries.
    • The company outsourced its customer service to a call center in another country.
    • Call center agents are trained to handle complaints efficiently.