service call

• Geplanter Besuch eines Technikers oder Spezialisten bei einem Kunden zur Reparatur, Wartung oder Überprüfung von Geräten oder Systemen.

A scheduled visit by a technician or professional to a customer's location to repair, maintain, or inspect equipment or systems.

1. Repair visitB1formal

   A visit by a technician or repair person to fix or maintain equipment or a system.

   Servicetechniker-Einsatz

   • We scheduled a service call for the broken air conditioner.
   • The plumber made a service call to fix the leaky pipe.
   • The company charges a fee for each service call.

2. Customer support requestB1formal

   A request made by a customer for assistance, often by phone or online, regarding a product or service.

   Serviceanfrage

   • I placed a service call to the internet provider about the outage.
   • The customer service team handled the service call quickly.
   • He logged a service call for a software issue.