Vocab Bloom Hub

call centre

/ˈkɔːl ˌsentər/

1 entry

phrase

/ˈkɔːl ˌsentər/B1formalbusiness
  • ruЦентрализованный офис или учреждение, где обрабатывается большое количество телефонных звонков, обычно для целей обслуживания клиентов, телемаркетинга или технической поддержки.

A centralized office or facility where a large number of telephone calls are handled, typically for customer service, telemarketing, or technical support purposes.

  1. Customer service officeB1formal

    An office or department where a large number of telephone calls are handled, especially for customer service, sales, or support.

    ruКолл-центр

    • She works at a call centre handling customer complaints.
    • The company outsourced its support to a call centre in another country.
    • Call centre agents are trained to deal with various inquiries.