hot line

• Línea telefónica directa e inmediata o canal de comunicación establecido para asuntos urgentes, emergencias o consultas confidenciales, utilizada frecuentemente en política, gestión de crisis o atención al cliente.

A direct and immediate telephone line or communication channel set up for urgent matters, emergencies, or confidential consultations, often used in politics, crisis management, or customer support.

1. Direct communication lineB2formal

   A direct and immediate telephone line for urgent communication, especially between heads of state or for emergencies.

   línea directa

   • The president used the hot line to speak directly with the prime minister.
   • During the crisis, the hot line was kept open for immediate contact.
   • The hot line between the two countries was established to prevent misunderstandings.

2. Helpline or support serviceB1formal

   A telephone service that provides immediate assistance, advice, or information on a specific topic.

   Línea de ayuda

   • If you are feeling depressed, call the mental health hot line.
   • The technical support hot line is available 24/7.
   • She called the domestic violence hot line for help.