hot line

• Ligne téléphonique ou canal de communication direct et immédiat, établi pour les questions urgentes, les situations de crise ou les consultations confidentielles, souvent utilisé en politique, en gestion de crise ou pour le soutien à la clientèle.

A direct and immediate telephone line or communication channel set up for urgent matters, emergencies, or confidential consultations, often used in politics, crisis management, or customer support.

1. Direct communication lineB2formal

   A direct and immediate telephone line for urgent communication, especially between heads of state or for emergencies.

   Ligne directe

   • The president used the hot line to speak directly with the prime minister.
   • During the crisis, the hot line was kept open for immediate contact.
   • The hot line between the two countries was established to prevent misunderstandings.

2. Helpline or support serviceB1formal

   A telephone service that provides immediate assistance, advice, or information on a specific topic.

   ligne d'assistance

   • If you are feeling depressed, call the mental health hot line.
   • The technical support hot line is available 24/7.
   • She called the domestic violence hot line for help.