Vocab Bloom Hub

help desk

/ˈhelp desk/

Traduction: Service ou département au sein d'une organisation qui fournit aide et assistance aux utilisateurs, généralement pour des questions techniques ou des problèmes liés aux produits et services.

1 entrée

phrase

/ˈhelp desk/B1formalIT
  • frService ou département au sein d'une organisation qui fournit aide et assistance aux utilisateurs, généralement pour des questions techniques ou des problèmes liés aux produits et services.

A department or service within an organization that provides assistance and support to users, typically for technical issues or problems with products and services.

  1. Technical support serviceB1formal

    A department or service that provides assistance and information to users, typically regarding computer or software issues.

    frservice d'assistance technique

    • I called the help desk because my computer wouldn't start.
    • The help desk resolved my password issue within minutes.
    • Our company has a 24/7 help desk for employees.
  2. General assistance pointB1formal

    A place or service where people can get help or answers to questions.

    frservice d'assistance

    • The help desk at the airport directed me to the correct gate.
    • Students can visit the help desk for questions about registration.
    • The help desk provided information about the conference schedule.