Vocab Bloom Hub

help desk

/ˈhelp desk/

Tradução: Departamento ou serviço dentro de uma organização que presta assistência e suporte aos usuários, geralmente para questões técnicas ou problemas com produtos e serviços.

1 verbete

phrase

/ˈhelp desk/B1formalIT
  • ptDepartamento ou serviço dentro de uma organização que presta assistência e suporte aos usuários, geralmente para questões técnicas ou problemas com produtos e serviços.

A department or service within an organization that provides assistance and support to users, typically for technical issues or problems with products and services.

  1. Technical support serviceB1formal

    A department or service that provides assistance and information to users, typically regarding computer or software issues.

    ptSuporte técnico

    • I called the help desk because my computer wouldn't start.
    • The help desk resolved my password issue within minutes.
    • Our company has a 24/7 help desk for employees.
  2. General assistance pointB1formal

    A place or service where people can get help or answers to questions.

    ptServiço de atendimento

    • The help desk at the airport directed me to the correct gate.
    • Students can visit the help desk for questions about registration.
    • The help desk provided information about the conference schedule.